Privacy Policy – Jo Rutter Counselling Services

I am committed to protecting your privacy and handling your personal data in a safe and responsible way, in line with UK GDPR.

What information I collect

I may collect:

• Name, email address, phone number

• Information you provide via contact forms or emails

• Basic session notes (if you become a client)

How your information is used

Your information is used to:

• Respond to enquiries

• Arrange and manage appointments

• Provide counselling services

Confidentiality

All information shared in counselling is treated as confidential.

The only exceptions are where there is:

• Risk of serious harm to yourself or others

• Safeguarding concerns

• Legal obligation

How your data is stored

• Stored securely (password protected / locked)

• Only kept for as long as necessary

• In line with professional and legal requirements

Sharing your data

Your data is not shared with third parties unless:

• Required by law

• There is a safeguarding concern

Your rights

You have the right to:

• Access your data

• Request correction

• Request deletion (where appropriate)

Contact

Email: joruttercounsellor@outlook.com
Phone: 07957 762507