Privacy Policy

Introduction
Your privacy is important. This policy explains how I collect, use, and protect personal information when you visit my website or contact me for counselling services.

Information I Collect

Name, email address, phone number, and any other contact details you provide.
Information you share during enquiries or booking sessions.
Payment information for sessions (processed securely through third-party providers).

How I Use Your Information

To respond to enquiries and book sessions.
To provide counselling services.
To send administrative updates or information about services (with your consent).

Data Protection

Your personal information is stored securely and only accessed by me or authorised personnel.
I do not share your personal details with third parties except where legally required (e.g., safeguarding concerns).
I will retain personal information only for as long as necessary for service provision and legal compliance.

Your Rights

You have the right to access, correct, or request deletion of your personal data.
You may withdraw consent for marketing communications at any time.

Cookies
The website may use cookies to improve functionality. No personal information is stored through cookies.

Contact
If you have questions about your privacy, please contact me:
Jane Smith Counselling
Email: info@janesmithcounselling.co.uk
Phone: 01234 567890